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Why a Conflict Management Model is Important (and How to Implement One)
In every business, every day isn’t all unicorns and rainbows. Issues and conflicts arise and are inevitable. Why? Behind every business is a group of people. We all have different work styles and habits, personalities, and opinions. And when a group of people get together or work together for any reason, there is bound to be conflict. Furthermore, it is virtually impossible for people to work together, make decisions, delegate, and work towards project goals without conflict. This is just a risk we must accept.
Although this might sound all doom and gloom, it isn’t and doesn’t have to be. There are effective ways to deal with conflict in any business or project environment. In fact, in some cases, conflict can be a good thing (when managed and stimulated appropriately, of course). So, how do you ensure conflict is handled effectively and productively in your organization? Three words: Conflict management model.
In this article, we will discuss the different types of conflict, the value of conflict, and also provide and walk through a step-by-step guide for addressing conflict and implementing an effective conflict management model, allowing your organization to mature from a place of avoiding conflict to embracing conflict.